Job Summary

Under the supervision of the Director of Onsite Servicesthe Industrial Design Co-Op develops creative and applicable design solutions primarily for our healthcare and medical device clients, as well as non-medical consumer and industrial clients.

Principal Duties & Responsibilities

OverviewProvide a 360-degree ID view of primarily healthcare & medical projects, as well as non-medical projects. Including: User needs advocate (surgeon, patient, nurse, consumer), human factor expertise / methodologies for usability testing (with R&I team), regulatory requirements, manufacturing, and brand assets / aesthetics, all culminating into a comprehensive functional and manufacturable solution.Design Solutions (50%)

Based on user-centered design principles create functional and manufacturable design solutions based on documented design specifications and criteria
Discern critical design factors important to assigned projects and to be able to logically defend tradeoffs (ergonomics, manufacturability, aesthetics, etc.)
Identify the most technically challenging problems and create strategic & tactical solutions including root cause identification, individual researched solutions, concept generation, creating a plan forward, and tracking execution progress
Work collaboratively and seeks out other disciplines to optimize design solutions while being seen as ID advocate / voice for Industrial Design in a multi-disciplinary environment
Effectively and efficiently develop design deliverables appropriate to need; 2D Digital Sketching, simple low-fidelity prototypes, advanced 3D printed prototypes, to engineering ready SolidWorks CAD

Project Research (20%)

Partner with the Research & Insights team as needed to:
- Research and brainstorm activities
- Objectively observe and understand user research inputs
- Participate in observational research to uncover unmet needs
- Participate in usability tests in order to discover design requirements and validate design concepts

Client Interaction and Design Presentation (20%)

Clearly articulate design approach and rationale behind proposed design solutions
With design project lead, participates in the presentation of designs concepts and prototypes to internal and client stakeholders for review
Serve as ambassador for the company representing and promoting capabilities, offerings

Continuous Improvement/Specialization (10%)

Areas of expertise beyond senior designer, such as usability, medical device, design controls, design thinking, etc.
Remain current with technologies, trends, brands, competitors, etc.
Stays abreast of best in class work and implements new processes and techniques

This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

Education/Experience

QUALIFICATIONS

Bachelor’s degree in Industrial Design or related field, required
3+ years of professional experience in innovation/product development in a medical device setting, required
Working knowledge of FDA content necessary for medical device pre-market submission (IEC 60601 standards), including an understanding of how to apply the principles within the ISO 14971 risk management for medical devices is a plus.
Demonstrated expertise in user-centered design and the principles of design for manufacturing

Licenses/Credentials/Certifications

Skills/Specialized Knowledge/Abilities

Working knowledge of 2D and 3D digital tools, including Solidworks 3D modeling program to ensure design intent integration and a smooth hand-off to/from the technical engineering group
Consistent ability to provide and inspire in other team members fresh, clever and unexpected solutions (think out of the box), Surprise and Delight
Strong aesthetic sensitivity with a discernment of good/bad visual design (2D and 3D sculptural forms)
Demonstrated ability to effectively communicate design intent by a variety of means: ideas in 2D and 3D form appropriately to a specific purpose, at a high level of professionalism
Deep production design experience: understanding of materials, processes and assembly
Exhibit a solid understanding and experience delivering results based on consumer insights
Advanced ability to quickly synthesize inputs and drive towards appropriate solutions
Advanced ability to prioritize and complete multiple tasks in order to deliver desired outcomes within allotted time frames
Proven experience in project ownership and accountability
Skilled at leading, planning, coordinating and directing the work of design teams
Critical thinker demonstrated by checking thinking for clarity, accuracy, precision, relevance, depth, breadth, significance, logic, and fairness
Ability to reach appropriate/actionable solutions
Demonstrated ability to write and prepare documents/reports/correspondence in a concise, logical, grammatically appropriate format
Strong inclination for visual thinking
Excellent oral communication skills that demonstrate a professional demeanor
Ability to stay focused and committed to a task
Willingness to take direction from others and to accept constructive feedback while being adaptable and flexible
Demonstrated ability to deliver professional and articulate presentations to key stakeholders, internal and external
Ability to work collaboratively with colleagues and clients as demonstrated by finding common ground in completing tasks and solving problems

WORKING CONDITIONS

Tools and Equipment Used

Computer with design specific software, copier, phone, and other typical office equipment

Travel

Minimal – Moderate: 25% - 40% of the time

Physical & Mental Demands

Frequently required to sit at a desk/workstation for long period of time
Ability to work at a computer terminal for extended periods of time
Digital dexterity and hand/eye coordination in operation of office equipment
Light lifting and carrying of supplies, files, etc.
Ability to speak to and hear employees/clients via phone or in person
Body motor skills sufficient to enable incumbent to move around the office environment
Ability to analyze unique situations and develop appropriate response
Additional Physical Requirements: file, speak, write, hear, read, type, see
Additional Mental Requirements: compare, decide, direct, problem solve, analyze, instruct, interpret

Environment

Work typically performed in an office setting and design workshop

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